PRIVACY POLICY FOR THE WICKED PLANT SHOP

Effective Date: August 15, 2022

This Privacy Policy explains how The Wicked Plant Shop, LLC collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.TheWickedPlantShop.com and the rights and choices available to individuals with respect to their information.

 

PERSONAL INFORMATION WE COLLECT

Information you provide to us. Personal information you provide to us through the Service or  otherwise includes:

  • Business and personal contact information, such as your first and last name, email address, billing address, mailing addresses, phone number, professional title and  company name.
  • Registration information, such as information that may be related to a service, an account or an event you register for, possibly including username and password.
  • Demographic information, such as your city, state, country of residence, postal code, and age.
  • Transaction information, such as information about payments, order history,  payment history and correspondence.
  • Usage information, such as information about how you use the Service and interact  with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive  features of the Service.
  • Marketing information, such as your preferences for receiving communications about  our activities, events, and publications, and details about how you engage with our  communications
  • Other information that we may collect which is not specifically listed here, but which  we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of  collection.

Information we obtain from social media platforms. We may maintain pages for The Wicked Plant Shop on social media platforms, such as Facebook, LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their  collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with  this Privacy Policy.

Information we obtain from other third parties. We may receive personal information about  you from third-party sources. For example, a business partner may share your contact  information with us if you have expressed interest in learning specifically about our products or  services, or the types of products or services we offer. We may obtain your personal information  from other third parties, such as marketing partners, publicly-available sources and data providers.

 

COOKIES AND OTHER INFORMATION COLLECTED BY AUTOMATED MEANS

We, our service providers, and our business partners may automatically log information about  you, your computer or mobile device, and activity occurring on or through the Service, including  but not limited, your computer or mobile device operating system type and version number,  manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for  Advertising), browser type, screen resolution, IP address, the website you visited before  browsing to our website, general location information such as city, state or geographic area;  information about your use of and actions on the Service, such as pages or screens you viewed,  how long you spent on a page or screen, navigation paths between pages or screens, information  about your activity on a page or screen, access times, and length of access; and other personal  information. Our service providers and business partners may collect this type of information  over time and across third-party websites and mobile applications.

On our webpages, this information is collected using cookies, browser web storage (also known  as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may  also contain web beacons. A “cookie” is a text file that websites send to a visitor’s computer or  other Internet-connected device to uniquely identify the visitor’s browser or to store information  or settings in the browser. Browser web storage, or LSOs, are used for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. A  “web beacon,” also known as a pixel tag or clear GIF, is typically used to demonstrate that a  webpage was accessed or that certain content was viewed, typically to measure the success of  our marketing campaigns or engagement with our emails and to compile statistics about usage of our websites. Web browsers may offer users of our websites or mobile apps the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or  functionality of our websites may not function correctly. Please see the “Targeted online  advertising” section for information about how to exercise choice regarding the use of browsing  behavior for purposes of targeted advertising.

 

REFERRALS

Users of the Service may have the opportunity to refer friends or other contacts to us. If you are  an existing user, you may only submit a referral if you have permission to provide the referral’s  contact information to us so that we may contact them.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes and as otherwise described in this  Privacy Policy or at the time of collection:

To operate the Service. We use your personal information to:

  • Fulfill any orders placed through the Service, including arranging for shipping and providing you with invoices and/or order confirmations
  • Provide, operate and improve the Service
  • Provide information about products and services offered on our Service
  • Establish and maintain your user profile on the Service
  • Communicate with you about the Service, including by sending you announcements,  updates, security alerts, and support and administrative messages
  • Communicate with you about events or contests in which you participate
  • Understand your needs and interests, and personalize your experience with the Service  and our communications
  • Provide support and maintenance for the Service
  • To respond to your requests, questions and feedback

For research and development. We analyze use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and  use of the Service.

To send you marketing and promotional communications. We may send you Wicked-related marketing communications as permitted by law. You will have the ability to opt out of our marketing and promotional communications as described in the Opt-out of marketing  section below.

To display advertisements. We work with advertising partners to display advertisements on the Service or elsewhere online, including through social media partners. These advertisements are  delivered by our advertising partners and may be targeted based on your use of the Service or  your activity elsewhere online. To learn more about your choices in connection with  advertisements, please see the section below titled “Targeted online advertising.”

To comply with law. We use your personal information as we believe necessary or appropriate to  comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas  or requests from government authorities.

For compliance, fraud prevention, and safety. We may use your personal information and  disclose it to law enforcement, government authorities, and private parties as we believe  necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property  (including by making and defending legal claims); (b) enforce the terms and conditions that  govern the Service; and (c) protect, investigate and deter against fraudulent, harmful,  unauthorized, unethical or illegal activity.

With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated  or de-identified data from your personal information and other individuals whose personal  information we collect. We make personal information into anonymous, aggregated or de identified data by removing information that makes the data personally identifiable to you. We  may use this anonymous, aggregated or de-identified data and share it with third parties for our  lawful business purposes, including to analyze and improve the Service and promote our  business.

 

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not share your personal information with third parties without your consent, except in the  following circumstances or as described in this Privacy Policy:

Vendors Offering Goods and Services on Our Service. We may share your personal information  with the vendors that offer goods and services on our Service, including for purposes of fulfilling the goods and/or service that you ordered (including processing payment/refund information, arranging for shipping, and providing you with invoices and/or order confirmations). We do not  control the third party’s use of your personal information.

Service providers, such as Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.

Third-party platforms and social media networks. We may share your personal information  with third-party platforms and social media networks for advertising and marketing related  purposes.

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

Business transfers. We may sell, transfer or otherwise share some or all of our business or  assets, including your personal information, in connection with a business transaction (or  potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition,  reorganization or sale of assets, or in the event of bankruptcy or dissolution.

 

YOUR CHOICES

In this section, we describe the rights and choices available to all users.

Opt-out of marketing communications. You may opt-out of marketing-related emails by
following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at The Wicked Plant Shop at Thewickedplantshop@gmail.com. You may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt-out of receiving further marketing text messages from us by replying STOP to our marketing message.

Cookies & Browser Web Storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service  and third-party websites. Most browsers let you remove or reject cookies. To do this, follow the  instructions in your browser settings. Many browsers accept cookies by default until you change  your settings. Please note that if you set your browser to disable cookies, the Sites may not work  properly. Similarly, your browser settings may allow you to clear your browser web storage.

In addition, your mobile device settings may provide the functionality to limit our, or our  partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising  ID or Apple ID for Advertising associated with your mobile device.

If you choose to opt-out of targeted advertisements, you will still see advertisements online, but  they may not be relevant to you. Even if you do choose to opt out, not all companies that serve  online behavioral advertising are included in this list, so you may still receive some cookies and  tailored advertisements from companies that are not listed.

 

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the  online services that you visit. We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Choosing not to share your personal information. Where we are required by law to collect your  personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete  it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

 

OTHER SITES, MOBILE APPLICATIONS AND SERVICES

The Service may contain links to other websites, mobile applications, and other online services  operated by third parties. These links are not an endorsement of, or representation that we are  affiliated with, any third party. In addition, our content may be included on web pages or in  mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and services follow different rules regarding the  collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

SECURITY PRACTICE

The security of your personal information is important to us. We employ a number of  organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we  cannot guarantee the security of your personal information.

INTERNATIONAL DATA TRANSFERS

We are headquartered in the United States and have service providers in other countries, and  your personal information may be transferred to the United States or other locations outside of  your state, province, or country where privacy laws may not be as protective as those in your  state, province, or country.

CHILDREN

As a general rule, children are not allowed to use the Service, and we do not collect personal  information from them. We define “children” as anyone under 13 years old. If we learn that we  have collected personal information of a child without the consent of the child’s parent or  guardian, we will delete it. We encourage parents with concerns to email thewickedplantshop@gmail.com.

 

CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to  this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it  on the Service. We may, and if required by law, will also provide notification of changes in  another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an  account where we have your contact information) or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or  upon implementation of the new changes on the Service (or as otherwise indicated at the time of  posting). In all cases, your continued use of the Service after the posting of any modified Privacy  Policy indicates your acceptance of the terms of the modified Privacy Policy.


HOW TO CONTACT US

Please direct any questions or comments about this Policy or privacy practices to thewickedplantshop@gmail.com or write to us via postal mail at:

 

THE WICKED PLANT SHOP

3856 Fort Henry Drive

Kingsport, TN 37663

 

Attention: Jane Hall

 

YOUR CALIFORNIA PRIVACY RIGHTS

Under California Civil Code section 1798.83, California residents are entitled to ask us for a  notice identifying the categories of personal customer information which we share with our
affiliates and/or third parties for marketing purposes and providing contact information for such  affiliates and/or third parties. If you are a California resident and would like a copy of this notice,  please submit a written request to us via email at info@evergreenofch.com. You must put  the statement “Your California Privacy Rights” in your request and include your name, street  address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent  properly, or do not have complete information.

YOUR EUROPEAN PRIVACY RIGHTS

If you are a European resident, you have the right to access personal information we hold about  you and to ask that your personal information be corrected, updated, or deleted. If you would like  to exercise this right, please contact us through the contact information above. Additionally, if you are a European resident, we note that we are processing your information in  order to fulfill contracts we might have with you (for example if you make an order through the  Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please  note that your information will be transferred outside of Europe, including to Canada and the United States.